

PLEASE NOTE: You can use the web check-in service if you have baggage for the hold of the aircraft, BUT upon arrival at your departure airport you must still go to the Lion check-in Counter to check in your baggage. Failure to be present at the boarding gate 30 minutes before scheduled time of departure may result in offloading of passenger and baggage as well as forfeiture of fare. PLEASE NOTE: Web check-in passengers should allow sufficient time to drop off check-in baggage (if required) and pass through security screening.

Web check-in closes 4 hours prior to the flight departure time.Web check-in opens 24 hours before the scheduled time of departure.If you are in any doubt about whether you or one of your party are eligible to web check-in service, please contact Lion Air Customer Service Centre for assistance ( Tel. Prisoners/ Detainees travelling with escorts.Those travelling with guide dogs/ assistance dogs.Those with sensory impairments, travelling with carriers or medical conditions that require pre-notification to Lion Air before travel is undertaken.Elderly/ Infirm or passengers requiring a wheelchair.Passenger with the following special requirements can NOT use web check-in and should go directly to a Thai Lion check-in counter upon arrival at their departure airport 45 minutes before the scheduled flight departure time. Web check-in is available to all Lion passengers unless indicated otherwise (see below) who have access to a printer from their internet connection. Before you use our new web check-in facility, please read the following conditions and indicate your agreement.
